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December 7, 2017
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Approve pending posts IN-POST?

Related products:Community
  • December 7, 2017
  • 3 replies
  • 24 views

This is one tiny thing that drives me bonkers, and maybe there's a way around it, but I can't figure it out...

We occasionally get community posts flagged for approval. I don't know why those ones do vs. others which are blatantly spam, but that's not what this question is about.

At the top of the post page I see this:

Why is there no link for me to approve it right then and there? Why do I have to go into the pending posts to approve it? Super frustrating and disruptive to my workflow!

    This topic has been closed for replies.

    3 replies

    Pulse12Author
    January 11, 2018

    C'mon guys, it can't be that hard... a tiny bit of code pls!

    Nicole17
    Employee
    January 11, 2018

    Hey Pulse - 

    That's a pretty darn good idea. I'd like it for moderation myself! Hopefully a few more folks will add their voices to this thread. 

    Employee
    December 9, 2019

    This is possible via the moderator and agent actions menu. Here's a screenshot from an admin perspective: