Product Enhancement Request: Auto Assist First Reply ability to add CCs

Please give a quick overview of your product feature request or feedback and note who in your organization is affected by this issue [ex. agents, admins, customers, etc.] (2-3 sentences)

We frequently have to add CCs to our public replies for customers due to expectations from them to include supervisors/etc. Right not, we have to turn off the auto assist, add the cc, go back through and turn it back on before we are able to send with a cc. 

What problem do you see this solving? (1-2 sentences)

Faster workflow and less clicks for agents that are needing to handle interactions. 

When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)

Daily

Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)

Manually turning off the AI and turning it back on. 

What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)

Somewhere on the auto assist that allows to add the cc without having to go turn everything off and back on.