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April 19, 2019
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Setting a filter default state

Related products:Analytics
  • April 19, 2019
  • 26 replies
  • 319 views

Something useful in GoodData/Insights was the ability to add filters to a dashboard and set the default selections of the filter(s). This allowed me to create a single report (query) to use across many dashboards, then use the filtering on the dashboard to get the final output where I wanted it. This made it simpler to only have my one report and set+forget the filtering, rather than clone the report and apply filters to it (and have a lengthy list of reports/queries).

 

So, my request is to allow a "default" state of the filters to be selected/populated for a dashboard.

    26 replies

    Amanda28
    February 6, 2020

    I agree. I just finished making a new dashboard and I set the dates as I did in insights and was not pleased to realize it doesn't save the set date ranges. 

     

    Any updates?

    February 6, 2020

    I'm not sure if this is what everyone's looking for but this may help:

    https://support.zendesk.com/hc/en-us/articles/360037527374-Explore-recipe-Taking-dashboard-filters-and-bookmarks-to-the-next-level

    Apply a filter then create a bookmark to save them. You can just set one "bookmark" for your dashboard's default filters and hide the widget afterwards. 

    April 20, 2020

    I'm not sure, if this helps anyhow. But I see this as an essential feature and not just a "nice-to-have" thing. In a heterogeneous zendesk environment (e.g. worldwide with each subsidiary having several support departments), you have a sea of forms, groups, etc. and the selection lists are endless and hardly possible to handle in a comfortable way. In summary: + 1 from my side.

    Employee
    April 20, 2020

    Hi @Jürgen König, all, apologies for the belated reply on this thread.

    As mentioned by @Anthony Garcia Jr., "bookmarks" allow you to set default values for each filters. Can you please confirm they are addressing your needs in that area? If not, would you be able to share the use cases where they currently fall short?

    Many thanks

    Newcomer
    October 13, 2020

    +1 to be able to set and save filters as a default on a dashboard rather than creating bookmarks or new queries.  

    Carlos12
    December 22, 2020

    +1 For the default on time filters

    Walter11
    Employee
    January 4, 2021

    Hi everyone,
    thanks for sharing your feedback about setting the default state for filters.

    We've created a recipe to help you set a default state via bookmarks.
    This allows the filters to be set to predefined values when the dashboard is initially loaded.

    I hope it helps.
    Thanks

    Walter



    Sonia14
    November 23, 2021

    Thanks, David for providing the solution. I was facing the same issue and now it is fixed.

    Anastasia11
    April 19, 2023

    +1 For the default on time filters

     
    September 6, 2023

    +1 for this

    I am again stunned that Zendesk has not implemented the simplest of functions