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Dennis30
Newcomer
September 2, 2026

Automate product screenshot capture and sync updates to Zendesk articles

  • September 2, 2026
  • 0 replies
  • 12 views

We've been working on screenshot automation for years, but we've just launched on the Zendesk Marketplace. Woohoo. :-)

LaunchBrightly automate product screenshot capture and sync screenshot updates directly back to your Zendesk Help Center articles.

If you've ever maintained documentation, you know the drill. Your product changes. The screenshots in your articles slowly drift out of date. Then one day you realize you're showing an old version of your product to customers. 

We aim to remove that manual work. You create an automation recipe once, and continuously generate fresh screenshots of your product.

In our case, we now connect to Zendesk natively, read existing articles, identify which screenshots have drifted from the current product, and then help update those images directly in the articles. Since many customers generate a fresh set of screenshots every Sunday, keeping documentation current becomes largely automatic.

It's one of those wonderfully unglamorous problems that almost every software company has, which is precisely why I love working on it. Ever the geek! :-)

A huge thank you to the kind people at Zendesk for providing a fantastic platform to build on, and to our customers who continue to help shape the product.

Check us out on the Marketplace, or read more on our website
OR sign up for free and give it a whirl.

Cheers :-)
Dennis