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Sean Morrissey
Sean Morrissey
Contributor
June 2, 2026
Solved

Conversation Logs not working

  • June 2, 2026
  • 3 replies
  • 64 views

I was doing some testing today and I notice the conversation logs are not refreshing or being created. Is this a known issue today?

    Best answer by Rohan Gupta

    HI ​@Sean13 , We have confirmed an issue that caused some AI Agents conversation logs from today to not reflect agent updates from the conversation. Our team applied a fix to prevent this going forward, but needs additional time to complete a backfill for affected conversations. It should be resolved in coming days.

    3 replies

    Rohan Gupta
    Rohan GuptaProduct ManagerAnswer
    Product Manager
    June 2, 2026

    HI ​@Sean13 , We have confirmed an issue that caused some AI Agents conversation logs from today to not reflect agent updates from the conversation. Our team applied a fix to prevent this going forward, but needs additional time to complete a backfill for affected conversations. It should be resolved in coming days.

    Sean Morrissey
    Sean MorrisseyAuthor
    Contributor
    June 9, 2026

    This still appears to be an issue. Its has been 12 hours since my last conversation log update.

    Sean Morrissey
    Sean Morrissey
    Sean MorrisseyAuthor
    Contributor
    June 9, 2026

    I am noticing severe lag time in conversation logs being updated to my domain. As of right now, the last log posted is 12 hours ago. I see no issues reported on my status page. I have been fighting this on/off for the past couple of weeks. It makes troubleshooting/setup very difficult.

    Sean Morrissey
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