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Manage Views option appears available - even when user has see views only

Related products:Support
  • August 29, 2023
  • 2 replies
  • 12 views
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I have a Role and users in a role, where the view permissions are set to See Views Only.  These users still have the Manage Views link that appears in the view pane in the workspace.  This is confusing to the users and introduces un-necessary support and questions about the functionality.

If I as the administrator, assign users to a role and only allow View access, I do not expect them to see a link to manage views or open a ticket saying the link to manage views does not work.  Seems to me this should be a very simple change to NOT display the link, when the user only has See Views Only permission. 

 

 

 

    2 replies

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    • Bruce11
    • Author
    • August 30, 2023

    as a further comment, when the user clicks the Manage Views, the Admin panel for the Views opens.

    Again, the user role specifies "See views only".  IMHO, the user should not be Allowed to open the Admin panel.

    C
    • Christine20Employee
    • Employee
    • August 31, 2023

    Hi @bruce11,

    The manage views option allows the agent to view the shared dashboard only. Since views page is limited to display the first 12 shared views and the first 8 personal views, the manage views option will allow agents to access the other views. 

    Appreciate your feedback regarding this and I can also see that you have raised a ticket regarding this. 

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