Product Updates
Video Title
Product Updates
What's new: the latest big updates from Zendesk
Tasks: Create step-by-step checklists for tickets to standardize workflows
Data masking: Limit access to sensitive customer data
Attachment deletion schedules: Automatically remove attachments to manage storage
AI-powered recommendations: Find and fix stale macros, triggers, and automations
What's New: December 2025 | Zendesk
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