Adding operators for Intent, Sentiment and Language confidence | The place for Zendesk users to come together and share
Skip to main content
Feedback submitted

Adding operators for Intent, Sentiment and Language confidence

Related products:AI
  • June 30, 2025
  • 1 reply
  • 0 views

Hi,

It would be useful to use “Greather than” and “Less than” for the confidence, for example if I want to include Medium + High in a trigger.

1 reply

Dan Dillenbeck
Hey Max,
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!