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Add ability to customize the Manage Articles > Articles List columns shown by default

Related products:Knowledge
  • July 10, 2023
  • 2 replies
  • 7 views

Summer11

It would be great to be able to select a column, for example article placement, and have the option to permanently affix it (like a sticky column) to our Article List grid. We'd really like to customize our columns more and make this default. 

We find it really troublesome to be unable to view a lot  of this information by default, because we have draft copies that stay in draft and published copies that are live. These are housed in different sections. We have to add this column every time we use the web browser instead of using the native back button. 

 

to display the "article placement column" by default

2 replies

Katarzyna Karpinska

Hi @summer11

You can always save any customized list and share it with your team, that way you can create any view of your knowledge base you need to be the most effective. More about it here


Summer11
  • Author
  • July 11, 2023

Thanks. This is a nice workaround. The feature request above is still a nice to have, and I'd like to leave it there for consideration.