Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.]. (2-3 sentences)
When using the Content Moderation >> Moderate Words tool, it matches strings, which essential makes the tool useless.
What problem do you see this solving? (1-2 sentences)
Matching partial strings of a banned word list isn't helpful. For example, "assistance" or "assurance" would get matched if you have "ass" in the word list.
When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business? (3-4 sentences)
This is a daily issue when moderating posts.
Are you currently using a workaround to solve this problem? (If yes, please explain) (1-2 sentences)
The only workaround is not to utilize the Moderate Words feature
What would be your ideal solution to this problem? How would it work or function? (1-2 sentences)
This tool should moderate based on the entire word string, not a partial text match.
