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More Flexible Date/Time Filters on Reports

Related products:Analytics
  • July 11, 2022
  • 5 replies
  • 6 views
Y

Hi,

We would like to have the option to schedule and send reports with more specific time filters.

Example of what we need: we have to send a scheduled monthly report, but not with data from the first until the last day of the month, but from the 9th of this month until the 8th of the next month.

Currently, our workaround is to edit the time filter in the bookmark that we have set for this report (we have to do it each month manually).

Is it possible to consider adding such possibility: to select for start date 9th of each month and end date - the 8th of the next one?

Thank you.

Regards,

Yanko Chakarov

    5 replies

    Anastasia11

    +1 this feature is indeed needed in zendesk 

      Atanas
      • Atanas
      • Newcomer
      • June 12, 2023

      +1

        Boyan11
        • Boyan11
        • January 16, 2024

        +1

          Walter11
          • Walter11Employee
          • Employee
          • January 17, 2024

          Hello @Yanko Chakarov

          I appreciate your detailed feedback and the time you took to share your use case with us.

          In the updated features we're working on, we're indeed planning to allow users to set up filtered schedules on a dashboard.

          However, I must clarify that, at this stage, we won't be able to allow the setting of specific start and end dates, such as the 9th of each month to the 8th of the next month, as per your example. We understand this may not fully address your needs, and we apologize for any inconvenience this may cause.

          We are continually working to enhance the functionality and usability of our product based on user feedback, and your input is greatly appreciated. We'll certainly consider your suggestion as we continue to evolve the product.

          Thank you again for your feedback.

          Regards,
          Walter

          G
          • Gajanan
          • February 17, 2024

          +1

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