Based on this post: Conditional view: fulfil A and B conditions OR fulfil C and D conditions. Is this possible?
We'd like to have the ability to combine multiple AND/OR conditions, adding extra layers of conditions to Views and business rules.
Examples:
- (A and B) OR (C and D)
- (A or B) AND (C or D)
- (A and B and C) OR (D and E)
- (A or B or C) AND (D and E)
- Etc.
This is a great feature request and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.