Is there any update regarding the sound or desktop notification for new tickets?
Feedback submitted
New Ticket sound notification
This topic has been closed for replies.
Mark Naje - there is no native way in doing this in Zendesk and you can actually up vote on this thread Notification Sound for Zendesk.
As an alternative you can try using this chrome extension Notify-Me for Zendesk.
- Community Manager
Hey Mark, thank you for the post and Jahn for jumping in here! As Jahn mentioned there is already a thread with this request so I am going to go ahead and close this post for comment to centralize feedback in one area. Your feedback has been logged and the PM team will reach out on the other thread with updates as they are available!
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