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Update click rate metrics

Related products:Knowledge
  • May 30, 2022
  • 2 replies
  • 2 views

Daniela13

Hello :)

As you know, we have 2 new metrics for the click rate (page view level and session leve). These metrics are not on the metrics library yet. Could you please update the content related to this metrics ?

Best regards, 

Daniela 

2 replies

Orsolya Forster

Hi @daniela13,

Can you elaborate what you mean by page view level click rate and session level click rate?

Cheers!


Daniela13
  • Author
  • May 31, 2022

Hi Osolya, 

 

We have new metrics for the zoning analysis --> Click rate at session and page view level, but the definition of these metrics are not in the help center yet. 

 

> Click rate definition at help center: https://uxanalyser.zendesk.com/hc/fr/articles/360017955553-Taux-de-clics

> Click rate definiton at confluence :https://contentsquare.atlassian.net/wiki/spaces/PP/pages/2917958189/Understand+Zoning+Metrics+Information+Learn

Best regards, 

 

Daniela