To cancel my subscription, I am told that I need to log in and cancel, but my account is with a company that I no longer work for and I can't get access to that email. How can I cancel my subscription or at least disconnect my credit card without access to the account?
Question
Cancelling subscription to account that I have no access to.
- Community Manager
Hi there,
Thank you for bringing this to our attention. I have created a private ticket on your behalf where our support team will respond to you momentarily. I appreciate your patience!
Hi Zendesk,
that's sounds like a similar problem that I have.
The subdomain login isn't working for a domain I would like to cancel. Codemails from the Chatbot doesn't reach our systems.
I'm stuck :-(
- Community Manager
Hey gebraucht.de, I created a ticket on your behalf as well so our Customer Care team can look into this for you.
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