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Question

Download user data to csv

  • June 28, 2021
  • 1 reply
  • 0 views
A

Hello,

Is there a way to download a list of users who have posted to Gather to a CSV file?

Thanks.

    1 reply

    Devan
    • DevanEmployee
    • Employee
    • June 28, 2021

    Hello @Alexandra Dunne,

    To export a list of customers posts from Zendesk Gather, you need to leverage our Help Center API using the List Posts endpoint:

    GET /api/v2/community/topics/{id}/posts.json

    Replace {id} with the topic ID for the topic you want to pull posts from. The topic ID is the number found in the URL of that topic. 

    The list will export in a .json format. You can then use a JSON to CSV converter to pull the posts into a spreadsheet. 

    For more information, I would recommend looking into our article on How to export the comments of a community post? 

    Best regards

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