Question

export the 'Activity Feed' to excel file.

Hi, I want to export the 'Activity Feed' to the excel file, how should I do it? Thanks.

Employee

Hello Wayne,

It is not possible to export the activity feed directly, but the majority of elements can be parsed individually and extracted.

The activity feed consists of notes, calls , emails, SMS, collaborator updates and stage changes.
Notes can be exported in a Full Account Export: https://support.zendesk.com/hc/en-us/articles/360041031994
Notes, Calls and SMS can be taken via the Rest API: https://developers.getbase.com/docs/rest/reference/account
Collaborator Changes and Stage Changes could be monitored in Firehose API: https://developers.getbase.com/docs/rest/articles/firehose/overview
Email cannot be exported presently.

Beau | Customer Advocate

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