Security Configuration Settings - TLS 1.2

Hi Rhonda,

Commonly-used security documents for Zendesk customers are available in Admin Center. This includes audit certificates for International Organization for Standardization (ISO) assessments, audit certificates for Payment Card Industry (PCI) compliance, and other documents. Account owners and administrators can view these documents.

To view security documents

• In Admin Center, click the Account icon () in the sidebar, then select Security > Security documents.

Unfortunately, enforcement of TLS 1.2 is not discussed here but it is in Compliance Certifications and Memberships page under Encryption.

Hope this helps.