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Show Changed in User Notes - Audit Log

  • October 31, 2024
  • 1 reply
  • 0 views

Nora11

Is there a way to determine who made notes on a user using the audit log? I have tried searching by actor but nothing comes up which is  odd as there were tickets in from that user.

1 reply

Destiny11
  • Employee
  • January 15, 2025
Hi Nora, 
 
Thank you for reaching out. I recommend contacting us directly so we can check our internal logs regarding this issue. You can find the guide for contacting Zendesk Support here.
 
Thank you, and we look forward to hearing from you.