Extracting historical data with more than 50k rows | The place for Zendesk users to come together and share
Skip to main content
Julia17
Julia17
February 7, 2022
Question

Extracting historical data with more than 50k rows

  • February 7, 2022
  • 1 reply
  • 30 views

I am trying to extract all created tickets from history with additional breakdowns in Zendesk Explore. Unfortunately the limit is reached and I am not able to do it. 

Is there any solution to this problem?

 

      1 reply

      Dan57
      Dan57Employee
      Employee
      February 11, 2022
      Hi Julia,

      I can see that you are not yet part of the improved performance for large queries, EAP (early program access).

      In our community, you will find all information related to this EAP. I would recommend that you read this post first to understand  it better. 
       
      You can also divide your report into smaller parts (filtering for time ranges, for example) and export data in blocks. 
       
      I hope this answers your question, and feel free to reach back out to us in case you have additional ones. 

       
      Terms & ConditionsAccessibility statement