Question

Getting the average tickets created

I want create a query for get average ticket created breakdown on Month, day and hour.

This is the count I get Month,Day and hour wise, but I need a query to get it by average.

Thank you

Employee

Hi Kalindu,

Upon checking your query, you're almost there. All you need to do is change your metric and use Tickets Created - Daily Average.

This report will show you the average tickets created on a given time period.

Hope this helps.

Cheers,
Dane

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