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February 22, 2024
Question

I need reporting suggestions for Answer Bot on WebWidget Classic

  • February 22, 2024
  • 1 reply
  • 25 views

We are using AnswerBot on the Web Widget classic.

 

Has anyone found useful reports to figure out what your users are looking for and what is being recommended? We are trying to prove the value of the bot but having a hard time doing so.

I would love some help in building out a useful report!

    1 reply

    Brandon Tidd
    User Group Leader
    February 24, 2024

    Hey Alyssa,

    Check out this post for more direction on this concern.  Hope this helps!

    Brandon

    Brandon Tidd, Zendesk Guru