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Question

Query for tickets solved by answer bot

  • March 9, 2022
  • 1 reply
  • 0 views

Nick11

How can I build a query to pull all the tickets solved by the answer bot?

In our custom report, we can see 20 tickets being resolved without applying any ticket metadata. Hence, we have no idea, what was the issue related to and who raised the ticket.

When I drill in, I get an error "No data available. Check your filters and calculations". 

1 reply

Dane13
  • Employee
  • April 2, 2022