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Matthew15
Matthew15
March 16, 2021
Question

Tab Widget

  • March 16, 2021
  • 3 replies
  • 40 views

I am wondering which widget this is in the default dashboard and how to add it to a query I added to a new dashboard. 

Thanks!

    3 replies

    Rob Stack
    Rob StackProduct Manager
    Product Manager
    March 16, 2021

    Hi Matthew Natali, thanks for the question. This isn't a widget you add specifically add and it's not connected to queries.

    If you add multiple tabs to your dashboard, you'll automatically see these. For a lot more help with this, see Working with dashboard tabs.

    I hope this helps!

    Matthew15
    Matthew15Author
    March 16, 2021

    Thanks, Rob. Although, the screenshot is showing tabs for a query within a dashboard tab, i.e. not the actual dashboard tabs. Does that make sense? Here is a screenshot zoomed out.

    It looks like these highlighted tabs are only linked to the Selected attributes query in the dashboard. So I am trying to replicate that. 

    Thanks,

    Matt

    Rob Stack
    Rob StackProduct Manager
    Product Manager
    March 16, 2021

    Hi Matthew Natali, ahh, you are correct, my apologies. This is indeed something different. It's what's known as a "Change attribute" meaning the dashboard viewer can change the attribute that's used (by default "Ticket channel") to a number of different attributes. 

    This article is quite a good introduction to that - https://support.zendesk.com/hc/en-us/articles/360040720994

     

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