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Question

Ability to hide chat when is offline

  • January 10, 2024
  • 1 reply
  • 0 views

Testing11

Hi! I know we can link messaging to a schedule and set chat offline when is outside business hours. Can we hide the bubble chat instead send a offline message?

1 reply

Brett Bowser
  • Community Manager
  • January 10, 2024
Hey Testing, I would recommend taking a look at this article for some guidance on how to set this up: Can I turn off chat when no staff is online?
 
I hope this helps!