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Conversation extensions in messaging, is Sunshine needed?

  • May 2, 2024
  • 1 reply
  • 0 views

Izabella11

Hi,

Is Sunshine Conversation needed when using Conversation Extensions in messaging?
 

1 reply

Antonio17
  • Employee
  • May 7, 2024
Hi Izabella,
 
it seems like it. For instance, check our documentation where it is mentioned several time in the body of the code:
 
https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/conversation_extensions/
 
I hope that helps!
Best,