I am trying to find some system for setting up an AI based prescreener for our talk system.
I reached out to PolyAi, but we apparently do not meet their call number requirements.
Are there other options for including voice based AI into the system?
AI voice prescreen with talk
Yes. You can look at providers like Google Dialogflow CX, Amazon Lex, or Azure Bot Service with speech to text for voice prescreening. They work at lower call volumes and can integrate with existing talk or telephony systems.
I would agree, Poly came highly recommended, but I was as well denied for being too small at only 4k phone calls/mth.
I am also looking for AI voice providers as well who will work in this space. I do like FIN (intercom) they integrate nicely with zendesk knowledge, but there pricing and workflow config is not that ideal
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