Join this practical workshop for Zendesk customers with the Copilot add-on who are ready to activate, configure, or optimize Auto Assist.
We’ll walk through the key setup flow, configuration choices, and how to evaluate and refine recommended procedures. We’ll also cover rollout considerations that help admins align Auto Assist with team workflows and agent adoption. By the end of the session, you’ll understand how to put Auto Assist to work in your Zendesk instance and define the right next steps for your team.
Note: This session is meant for those with the Copilot add-on.