Turn Your Copilot Insights into Workflows - A Live Build Session, Tue, 28 Apr. 2026 at 11:00, America/New_York | The place for Zendesk users to come together and share
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Product webinar
Tue, Apr 28, 3:00 PM - 4:00 PM (UTC)

Turn Your Copilot Insights into Workflows - A Live Build Session

About this event

With Intelligent Triage, AI is already classifying every ticket by intent, sentiment, and language the moment it comes in. That data is there, but it's only valuable if you're using it to build workflows. Join this session to follow along and create your first Intelligent Triage workflow in just a few minutes with one of our CSMs.

We'll walk you step by step through building one trigger and one view using Intelligent Triage - with the goal of you leaving the session with both built and activated!

 

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Note: This session is intended for customers who already have the Zendesk Copilot add-on. It is designed to be educational, with a live build workshop that will guide you through creating intelligent triage flows in your account.

 

Event details
Online event
Tue, Apr 28, 3:00 PM - 4:00 PM (UTC)