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Feedback submitted

More versatility in organization and cutsomer panel in a ticket

Related products:Support
  • July 31, 2025
  • 2 replies
  • 1 view

alex16

I would like the ability to rearrange the field to have some side by side.

Right now, all the fields are from top to bottom, but in my situation, and I am sure I am not alone, we have a lot of field, most of them short.

It would be nice if we could arrange this with multiple columns.

That would be a nice improvement to have that in both the organization and the customers' panels.

 

2 replies

Scott12
  • August 1, 2025

+1 More control over the layout of forms in both the side panel (and the help centre) would be good. 


Emily Reidy
  • Product Manager
  • August 1, 2025
Hey Alex and Scott!
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!