One of our off-uses of Zendesk includes intaking Accounts Payable invoices into Zendesk to create actionable tickets. We get a lot of suspended through that email channel, most of which are junk mail. It would be tremendously helpful if we could have a column in the Suspended Tickets view that shows the has_attachments value to know if there's an attachment to the email or not. That would help us in filtering out the more likely ones to contain invoices that were incorrectly blocked by the suspension rules. Since this is already in the API side of things, it would make sense that the user interface could have this field showing as well.
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Add "has attachments" to the Suspended tickets view
+1 Agree
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