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Request for System Logs: User Subscriptions & Notification Audit

Related products:Support
  • April 9, 2025
  • 1 reply
  • 8 views

Evangelina11

To enable automated notifications for new articles in Help Center Sections, and to discontinue manual communication, We require system logs for user subscriptions to:

  1. Verify subscribed user data.
  2. Audit email notifications sent upon new article additions to sections, including success and failure rates.

1 reply

Shawna James
  • Community Manager
  • April 11, 2025
Hello Evangelina, 
 
Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
 
For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!