You've put in the work. You've built up knowledge that only comes from real experience. Leading a group is how you turn that experience into something other people can learn from.
Group leaders run their own expert-led spaces inside the Zendesk community. You set the topics, host the events, and guide the conversations. You don't need to know everything. What makes a great leader is the ability to bring people together and create a space where real learning happens.
What leading a group looks like
As a group leader, you:
- Choose your focus and shape the direction of your group
- Host events and guide discussions around the topics that matter to your members
- Build connections between people who are working through the same challenges
- Share insights and feedback with the Zendesk team
What you get in return
Zendesk supports every group leader with:
- Guides covering event planning, promotion, and ready-to-use templates
- A private space to connect with other leaders
- Regular check-ins with the community team
- Community points you can earn and redeem for every event you host and discussion you start
Ready to lead?
If you're passionate about Zendesk and want to share what you've learned, we'd love to hear from you.
Apply to lead a group