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Julien11
Julien11
January 12, 2024
Feedback submitted

Dynamic content in custom fields

Related products:Analytics
  • January 12, 2024
  • 1 reply
  • 87 views

Hi, I was sad to learn that dynamic contents for Custom fields do not depend on the user language. 

It would be nice if dynamic content for Custom fields worked the same way than for Zendesk default fields. It is not really practical to have to change the default Zendesk account language and then update all custom fields to have them in a specific language. 

    1 reply

    Shawna James
    Shawna JamesCommunity Manager
    Community Manager
    January 17, 2024
    Hello Julien, thank you for taking the time to provide us with your feedback.
     
    Can I point you in the direction of our product feedback template? This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. If you could, we would appreciate you taking the time to update your post and utilize the template to share more about business impact from this lack of functionality.
     
    For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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