Why does a user we suspended for profanity show up as Detected as Spam instead of the User was Suspended?
As a Zendesk Admin, it would be nice to know that we received a request from a suspended user so that we can look at the issue and decide if we want to serve that customer or not.
We have recently implemented a rude/profane customer policy where we suspend access to the ticketing software for a few weeks while the customer cools down. It would be nice to be able to monitor the suspended tickets for any that came from a suspended user instead of having to guess when it's reported as detected as spam if it was a suspended user or spam.
Also, something appears to be broken in the algorithm as it suspended your team@zendesk email.
