Add inline code format button to the article editor toolbar
Overview
We'd like to see a dedicated inline "code" format option (rendering as <code>...</code>) added to the rich text editor's "T" (text style) dropdown in Guide article editing, alongside the existing bold, italic, underline, and quote options.
This affects our Knowledge admins and any agent contributing to internal or external help center articles, particularly technical documentation where inline code, variable names, or field references need clear visual distinction from regular text.
Problem to be solved
It would let article authors easily add inline code snippets, JSONata expressions, placeholders, or field keys as visually distinct text without hand-editing the source HTML.
How often and impact
We hit this every time we document a Zendesk feature that references API parameters, JSONata snippets, or trigger/condition field names in a Help Center article, which is a recurring, near-weekly occurrence for us. Since there's no inline code toggle, we either leave technical terms unstyled (hurting readability) or drop into the source code view to manually wrap spans in <code> tags, which is slower and easy to forget or apply inconsistently across articles.
Current workarounds
Yes, we open the HTML source editor and manually wrap the relevant text in <code> tags, then switch back to the WYSIWYG view to keep editing.
Ideal solution
We'd like an inline code icon or entry added next to Bold/Italic/Underline/Quote in the "T" dropdown (as shown in the attached screenshot), or even outside this submenu and right next to the code block button (and it would work in similar way to the existing button that wraps text in <pre>).
