Add Activity Filter in Audit Log for Suspended action
Please give a quick overview of your product feature request or feedback and note who in your org is affected by this issue [ex. agents, admins, customers, etc.].
I would like to have the ability to filter by Activity in the Audit Log for the action of Suspended. Currently, we cannot drill down this activity on the UI and instead have to export the entire log.
What problem do you see this solving?
Exporting the entire log and then filtering outside of Zendesk takes additional time, which could be reduced if we had the ability to see this in the UI of the Audit Log.
When was the last time you were affected by this lack of functionality, or specific tool? What happened? How often does this problem occur and how does this impact your business?
We recently wanted to find out who was suspending users in our account. This will happen occasionally to determine which agents are suspending users.
Are you currently using a workaround to solve this problem?
We have to export the entire log and then filter.
What would be your ideal solution to this problem? How would it work or function?
There would be a filter for Activity where we could put Suspended and filter by that Activity.
