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Bulk Opening Tickets to Appear as Separate Tabs in Support Workspace

Related products:Support
  • November 19, 2025
  • 1 reply
  • 3 views
Yessey11

Working in Support, I have a preference of opening up multiple tickets at a time, so they appear as their own, separate tabs, in order for me to visualize and prioritize the work tickets i have to take action on. 

Example below:

    1 reply

    Growthdot
    • Growthdot
    • Contributor
    • April 16, 2026

    Hi ​@Yessey11, great trick for visualization. If you want to go further, there’s one option (besides opening several tabs): using a Kanban-style board inside Zendesk. It lets you see your tickets as cards, drag them between stages, and manage your workload more visually.

    Just sharing in case a visual board might help with the ‘multiple tabs’ frustration:)

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