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Monica11
Newcomer
May 2, 2022
Accepted

Content Blocks Translations

Related products:Knowledge
  • May 2, 2022
  • 16 replies
  • 76 views

Feature Request Summary: 

We should be able to turn on language variants for content blocks. 

Description/Use Cases: 

Managing multiple content blocks for a concept because we support over 10 languages is not sustainable. The article language variants allow editors to navigate to the article in their preferred language whereas for content blocks we've had to set up a consistent naming structure with language code so everyone is on the same page. 

Business impact of limitation or missing feature:

Having a disparate experience for translation is a large downside of content blocks such that I am more hesitant to use blocks on a lot of articles.

If the account has a lot of content blocks compounded by duplication due to language limitations and since you're not able to search content blocks, you'll need to direct people to an article with the block and then have them edit the content block from there and then re-publish the other articles that use that block.

 

      16 replies

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      Katarzyna Karpinska
      Katarzyna KarpinskaProduct Manager
      Product Manager
      April 12, 2023

      Hi Ricardo, 

      Yes, please check the post linked by James on Apr, 11 :) 

        A
        Anthony28
        August 24, 2023

        I would also like to see the ability to have language variants for content blocks. Additionally, it would be great if these were accessible via the API so that they could be translated using a 3rd party translation provider.

          Erikka
          Erikka
          March 27, 2024

          It is shocking this feature is not yet available. To have to manually re-add any article changes creates considerable overhead when it comes to translations. Surprisingly, this wasn't yet rolled out. Is there a timeline for this feature to be implemented? It seems that many users would like to have this feature. It said “end of Q2 2023 this issue should be resolved apparently.” in another post, but that did not happen as it is near the end of Q1 2024 and still this isn't available. Maybe Katarzyna Karpinska can answer this if she is the Product Manager?

            Ricardo12
            Ricardo12
            April 30, 2025

            Hey there.


            I’m wondering, what status update you can share on Content Block language switching. Any rough timeline?


            Thanks

              Erikka
              Erikka
              May 19, 2025

              Can we get an updated timline for this? This is a huge blocker…. It has been months since we had an update

                Doug11
                Doug11
                August 28, 2025

                +1 for this; seems this looked like it was easily implementable (judging how it was originally slated for Q3) and was then forgotten or kicked down the line. 

                 

                if you can't do this, the ability to just put the content blocks into folders would help reduce the clutter from having pages of the same content block translated into multiple languages.

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