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Kevin19
Kevin19
November 3, 2021
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Control + backspace

Related products:Support
  • November 3, 2021
  • 15 replies
  • 48 views

Control+Backspace is currently deleting a whole line (PC.) It normally only removes a single word (including in this current "Details" text box that I am using to submit this.)

Can you PLEASE fix this?

:)

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      15 replies

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      Kevin19
      Kevin19Author
      November 4, 2021

      Fixed!  Awesome!  Thanks!

        Aileen11
        Aileen11
        November 22, 2021

        Hey @amisha11, 

        In Agent Workspace Command + Delete (Mac) deletes the entire line in email, but if it's a chat, it only deletes the last letter. Can this be fixed?

        Command + Delete that can work in email and in chat would improve my agents' workflow. This wasn't an issue before we migrated to Agent Workspace so we'd love to have a fix for it.

        Thanks!

        Amisha11
        Amisha11Employee
        Employee
        November 22, 2021

        Thanks Aileen Donegan for reporting the issue, we are looking into it and will be working on fixing it.

          Amisha11
          Amisha11Employee
          Employee
          November 22, 2021

          Aileen Donegan - Cmd + Delete should work on chat now. Can you please confirm? Thanks!

            Aileen11
            Aileen11
            November 23, 2021

            You are awesome @amisha11 - it's fixed :) Thank you!

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