something that won't put as much strain on my eyes to stare at for 8 hours straight
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dark theme
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That dark theme is very dark!! It will take a bit to get used to but this is a much needed feature.
Using Chrome
It doesn't sound like Zendesk had anything to do with this extension. Dmytro. This is good... I like it much more than the white of course. Some feedback since you asked for it. It would be a lot nicer to have colors that contrasted a bit more. Like dark blacks and subtle whites. The gray light gray font on the gray background is good and a step in the right direction but it would be cool if you had darker background with much lighter fonts. Not complaining but that's my feedback. Overall thank you for the nice work. Obviously Zendesk can't get their crap together ..I mean seriously..I am not a programmer but I can't imagine giving us the ability to change to a dark mode is something that would take a tremendous amount of resources and time. Someone correct me if I am wrong. Either way... it's almost necessary. Hell Microsoft even built it into their new Windows 10 update... come on Zendesk ..get your asses in gear and at the very least... put in on the roadmap or give a better answer than you are working on more important things. I mean ..listen to the people who are paying your salary for crying out loud!
Hello All!
We are working on an update.
You will get the full set of settings and will be able to tune the theme by yourself.
Stay tuned!
Any improvement in performance planned? When I tried the Chrome extension 3 weeks ago, I found that it introduces a prohibitive latency into screen rendering when scrolling through long tickets / comments.
Dmytro, this is fantastic! Thank you so much for all your hard work! I've shared this extension with everyone in my office.
Do you have a place to make donations? I'd love to buy you a coffee!
Hey Theo,
I'm glad that you like our extension!
you can use this link to buy our Dev guy a cup of coffee
Hope this is not against Community rules to post such things)
By the way, we have several free apps for Zendesk =)
im still waiting for dark mode in zendesk :D it would be a literal lifesaver :D come one ZD devs! you can do it!
@dmytro lazarchuk, this is super cool! And so nice that it works for the Guide part as well (Knowledge Base)Thank you!
Do you have plans to develop similar for Safari?
@Oleksandra Marchenko many thanks for your feedback.
Unfortunately, Safari has many restrictions and we can't develop the same extension of this browser.
- Employee
Hello everyone!
Exciting news... we've heard you, and in early 2025, Zendesk will support Dark Mode out of the box. We're excited to bring this to the community. You'll see this first in Agent Workspace, and continue from there as we eventually will support all of Zendesk in Dark Mode.
Please add any feedback you have here on the main Dark Mode ticket as we are actively working on this and your feedback is important!
- Employee
Hi all,
We want to thank you all for your feedback and participation in this conversation. The product team has reviewed the comments in this thread, evaluating the problem presented, scope of impact, and other factors, and have determined that a dark mode is not something that they will be developing in product at this time.
In addition to the suggestions made by other users in this conversation, we recommend these third-party solutions that handle dark mode at the browser level:
We realize that these workarounds aren’t the ideal in-product solution you were seeking; product development is always a process of strategic prioritization amongst many ideas and requests, and unfortunately we can't fulfill every one. These workarounds should help, and we thank you for sharing your feedback with us.
Now that evaluation on this feedback has been completed, this thread will be closed for comment and marked as "Not Planned."
- Community Manager
Hello everyone! We're so happy to announce that dark mode is now available!! Here is the announcement.
We would love to hear your continued feedback on this feature in the comments of this feedback post for Dark Mode here. Our product team will be monitoring it regularly. You also will have the option to provide in product feedback on this EAP next to the dark mode settings in the customer profile menu. At this time we will be closing this post for comment.
Thank you all for your continued support and engagement - we're excited to save your eyes and bring you this exciting launch!
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