Hi,
In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search box. However, when the list of suspended users shows up, it is not possible to export that list. It would be nice to have an addition al feature in the Action button such as export list.
Best,
C.
You can do something like that in Explore:
You may have to play around with the columns to get exactly what you want, but you can export it.
I’m very pleased to let you know that we have started rolling out a new feature that allows admins to export a list of their team member data. This feature will be available in your account by March 16th (PT).
You can read our product announcement here and please let us know if you have any feedback.
Thanks
The link is bad and I still need to download users and separate by active and suspended. We have 19.5K users and 1100 are suspended.
Hi Shawna,
Thanks for the post. I was mistaken. I need to export a list of Users that are Suspended. I see the list in my Agent screen but we have over 1000. The Help Desk just got back and Zendesk does not offer a way to do this. Strange as I assume we are not the only ones who need this.
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