While the [Ticket Problem ID] field is great, being able to include the subject of the problem in queries for automated dashboard reporting would be amazing.
I highly recommend the creation of a [Ticket Problem Subject] field, that would pull the Subject line of a Problem Ticket.
This is a great feature request, and I have added it to the backlog for future consideration. This means that we will think about adding it as a priority later in our planning cycle. We are going to leave this post open for comment to allow others to provide their feedback and use cases, however please note as is stated in our Community Guidelines that we can not commit to prioritizing any one piece of feedback we receive in the community.
Thank you again for your feedback and for being a valuable customer with Zendesk.