Is there ANY way to give an Agent the Ability to Edit end-user profile data (values in custom fields, update org membership) with out givin g the Agent DELETE or CREATE?
This has been a challenge now for over 8 years. End-User Custom fields are only useful when agents can update them, some environments need to restrict end-user creation or delete to an automated onboarding and offboarding process.
Is this still a major gap in Zendesk support permissions?
