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Hide or drag chat bubble to show behind it

Related products:Chat/Messaging
  • November 29, 2021
  • 3 replies
  • 4 views

I need a way to hide or drag the chat bubble because it is hiding something behind it.  How can I get the user to do this?

 

3 replies

  • Employee
  • November 29, 2021

Hi there,

You can use the Javascript APIs to change the offset or position of the Web Widget button: https://developer.zendesk.com/api-reference/widget/settings/#offset 

Thanks,

Ramin


  • Author
  • November 29, 2021

It already is, and in a position that is best on this page, but it nees to be dynamically hidden or moved by user interation.


  • Employee
  • November 29, 2021

There is no option to drag the Web Widget, you can look at the other Javascript APIs to dynamically hide or show based on whatever criteria you set.