Make a way to bookmark current tickets!! | The place for Zendesk users to come together and share
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Make a way to bookmark current tickets!!

Related products:Support
  • April 5, 2023
  • 1 reply
  • 0 views

alan17

Everyday when it signs me off, I reopen and all my past tickets I was wanting to watch are gone. 

And like today there are no recently viewed ones either.

This is a daily disaster.

1 reply

Heather13
  • April 10, 2023

I agree bookmarking tickets should be built into the product. Right now the only way to do this natively is to add tags to them manually or something.  We use Lovely Views app to bookmark and would love it right in Zendesk in addition.