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Metric filter in Explore is too sensitive

Related products:Analytics
  • September 14, 2022
  • 3 replies
  • 1 view

Matthew14

I'm looking at less used SLA policies so that we can consolidate or make other adjustments - ones where they were only applied fewer than 200 - 300 times. Since my dataset is for > 43k tickets, it would be practically impossible to use the metric filter to limit the report to the data I'm looking for.

It would be helpful if the metric filter included manual numeric entry in addition to the slider.

3 replies

CJ95
  • September 14, 2022

I think you might be in luck -- for me, I am already able to do this: 


It's not super easy to tell but you can click and edit the top and bottom number manually as well. 


Matthew14
  • Author
  • September 14, 2022

Ah, thanks :) You're right.

I guess maybe this should be a feature request for WCAG compliance in the Explore interface


Dave12
  • Employee
  • September 14, 2022
Thanks CJ!