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Reporting for CTI integrations?

Related products:Analytics
  • February 13, 2026
  • 1 reply
  • 0 views
A

We use 3d party telephony with Talk Partner Edition. The CTI integration is using the Calls API. 

I've seen it mentioned as planned, but I can only see a few digits available in the new real-time dashboards, and nothing in the Voice datasets. 
Is there any progress for TPE reporting? 

 

    1 reply

    Emily31
    • Emily31Product Manager
    • Product Manager
    • February 13, 2026
    Hi Anton! Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review, and for future reference, here’s our product feedback template. This template has been designed by community members and PM's to help users provide the most accurate details for their feature request so that we can better understand your use case and needs. You do not need to update your post now but we would appreciate it in the future if you could utilize the template.
     
    For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!
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