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running macros from the mobile app

Related products:Support
  • February 17, 2026
  • 1 reply
  • 0 views

We have a number of macros that are used to close ticket while filling in various settings.

 

From the web interface I can batch select a number of tickets and run macros.

 

From the mobile interface there does not appear to be an option once you batch select tickets to run macros. You can only run macros from inside individual tickets.

1 reply

Emily31
  • Product Manager
  • February 17, 2026
Hi Darien! Thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add your support by upvoting this post and/or adding your use case to the comments below. Thank you again!