Scheduling a ticket for the future

Hello,

I want to give my team the ability to create a ticket for a future task. The ticket will open in the queue at a predetermined time and date.

For example, if we have an end user who is returning to work, we want to grant that user access without them reaching out to us beforehand.
We use our shared calendar as a reminder resource. But we check our Zendesk dashboard first thing every day before our own emails or calendar 
I feel this workflow would have multiple use cases.